STEPHANIE N. HANKINS
BROOKLINEN
Brooklyn, NY
2022 - Present
Director of Product Design
WHO WHAT WEAR
West Hollywood, CA
2022
Senior Director of User Experience
Responsible for managing the entire UX department, developing design strategies, and solutions while overseeing the general guidelines that govern the company's user-centric design practice across all domestic and international digital touchpoints.
Led multiple UX and design projects that resulted in an average 350% CTR increase.
Contributed to building a data-informed design culture by leveraging key behavioral insight to design impactful digital solutions
GOOP.COM
Santa Monica, CA
2017 – 2021
Senior Director of User Experience
Built and led a user experience design team with the core responsibility of developing a scalable user-centered design practice.
I implemented efficient processes that empowered my team to develop responsive features and optimize digital experiences with deep empathy for our end users.
Led a cross-functional (UX and Design) team through the process of building/maintaining a Design System that the entire organization adopted and continues to use.
Led and contributed to a body of UX work that resulted in 233% revenue growth ($20 million YOY average increase sustained over three years).
I collaborated with stakeholders and cross-function teams to define and execute UX strategies.
Contributed to building a data-informed design culture
WHALEROCK INDUSTRIES
West Hollywood, CA
2014 – 2017
Senior User Experience Designer
I led team members and stakeholders through the UX process and promoted a user-centric approach to all digital projects. I actively advocated for UX best practices and mentored junior designers by encouraging them to participate in UX activities. In this hands-on role: I created all forms of IA/UX documentation, prototypes, and digital strategy presentations and conducted user research studies for native apps and responsive websites.
BERMANBRAUN
Santa Monica, CA
2014
User Experience Designer Consultant
I collaborated with a multidisciplinary team to design accessible and user-centric digital solutions. My core responsibility was developing and managing the UX process, creating effective UX solutions, and providing UX strategic recommendations.
LOWE CAMPBELL EWALD
West Hollywood, CA
2011 – 2014
Experience Designer
I conceptualized, developed, and maintained effective and user-centric digital experiences incorporating design, business, and technology goals into a cohesive framework for B2B and B2C clients.
EDUCATION
Virginia Commonwealth University
VCU Brandcenter
Master of Science
Mass Communication/Advertising
Alfred University
School of Art and Design
Bachelor of Fine Art
Minor in Marketing & Art History
Graduated Cum Laude
SKILLS
UX + DESIGN LEADERSHIP
DESIGN SPRINTS
DESIGN SYSTEMS
USER EXPERIENCE
STORYTELLING
USER INTERFACE DESIGN
INFORMATION ARCHITECTURE
USER RESEARCH
PROTOTYPING
DIGITAL STRATEGY
TOOLS
FIGMA
SKETCH
INVISION
PHOTOSHOP
ILLUSTRATOR
INDESIGN
HOTJAR
USER ZOOM GO
SURVEY MONKEY/MS FORMS
LOOKER
AMPLITUDE